Terms and Conditions

PLEASE READ THE TERMS AND CONDITONS BEFORE MAKING YOUR PURCHASE

Tickets purchased direct from Jet Flight Simulator Canberra (through our website, or over the phone) are valid for 6 months from the date of purchase unless specified otherwise. The booking must be made and the flight completed before the expiry date stated on the certificates. Once the ticket has expired Jet Flight Simulator Canberra is under no obligation to offer extensions, without exception.

Vouchers purchased from coupon-seller websites including Adrenaline, Red Balloon, Living Social, Groupon, Cudo etc. come with their own terms and conditions which is stated on their websites. Should you require a refund you will need to contact the deal website from where the voucher was purchased.

Tickets are non-transferable (except via gift certificate), and non-refundable through Jet Flight Simulator Canberra.

Tickets bought from Jet Flight Simulator Canberra which are less than two months past the expiry date can be extended for 6 months upon payment of a fee paid through our website. Tickets and gift certificates that are two months or more past the expiry date are null and void. Expired coupon-seller vouchers are unable to be redeemed with Jet Flight Simulator Canberra.

Cancellation Policy. We have a 24 hour cancellation policy and all bookings cancelled with less than 24 hours notice will be charged a fee to rebook. If you are unable to attend your confirmed session time please notify us at your earliest convenience. All No Shows will be charged a fee to rebook if we are contacted within 3 days of the original booked date. Failure to contact us to cancel your booking may result in your voucher or payment being cancelled. If you wish to rebook a cancelled session time please contact us and we will do our best to provide an alternative date subject to availability.

Jet Flight Simulator Canberra is constantly upgrading and maintaining our simulator, however should your session be cut short due to a technical fault or any other concerns we will gladly reschedule and start your flight again on an alternative date for the remainder of your flight duration as stated on the ticket/voucher.

A zero blood alcohol and drug level is required of all participants.

Customer Support

Email

Phone

0438 834 026

Address

4 Montford Cr
Lyneham ACT 2602
Australia

All simulator activities take place at this address.

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Terms and Conditions

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